At the Whangarei NCCG Hui in August 2016, we discussed the performance standards for internet connections. Some important amendments were suggested:
- While UFB remains our “first choice” connection in areas where it is available, it is recognised that this mightn’t be the most suitable for families who are highly mobile; a DSL connection can be moved from premises to premises much more easily and is a better solution for families who are unlikely to stay in the same house for 12 months.
- The internet sign-up form needs to be updated so that it can be used for all programme participants and not just families requesting a connection with 2degrees;
- The performance standard for internet connections should be “within 3 weeks of the first payment being received”.
These changes have now been incorporated into Version 2 of the Performance Standard document.